Returns & Exchanges

At Shell Shock, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.